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FAQ (Frequently Asked Questions)

1What is your general Terms & Conditions?
To see our general Terms & Conditions please click on the following link Terms & Conditions. This link also appear an the bottom of each page of this website so that you can have a look anytime when you navigate on ThaiTshirtFactory.com
2Do you have a price list or a catalog?
We do offer our costumers a basic price list according to standard printing options. Please note that every order may vary upon each costumer’s request.
3Can you help me to finalize my artwork?
Thai Tshirt Factory is here to help you in anyway to reach your needs. If your artwork need some improvement our designers we’ll be glad to enhance your actual design to satisfy you.
4Can you help me to set up my cloth line?

Can you help me to set up my cloth line?
It is our priority to facilitate and help our costumers to build up their business. Please visit our current services page to see what we can do for you and how we’ll handle it.

How long it will take to receive my samples?
By using express services as Fedex or UPS your samples will be delivered to your door in less than 3 days from the shipment day.

How long will it take to receive my order?
Depending on volume order and method of shipment the delivery may vary drastically. If you decide the express solution by choosing Fedex or UPS you’ll get your order in less than 3 days.
- If you want to reduce your cost, Air Cargo might be the right choice. You’ll get your order in 5 to 7 working days.
- If you are not in a hurry and want to maximize your profit, freight shipment can be a great solution. General shipment by freight takes 3-4 weeks to reach final destination.
Thai Tshirt Factory will anyway assist you trough this process and will give you the solution that fit your needs (time & money).

Can I ship with my favourite shipper ?
Thai Tshirt Factory will recommend you shippers according to your order. If you wish to use your favorite shipper we’ll be glad to calculate in accordance with your desired shipper’s rates.

Can I return my order?
Customers can claim the company on any damage or defect due to production. The claim must be made with a proper and appropriate explanation, by writing to the company, within 15 days from the delivery as shown in the airway bill, otherwise, we do consider that you are fully satisfied with our products. Any damage due to transportation must be claimed directly to the shipping company. Please visit our Terms & Conditions page.

-Thailand Tshirt Factory Co., Ltd-Terms & Conditions